Introduction

Welcome to AuxR_M le vélo 🎉

📍AuxR_M le vélo is a shared self-service electric-assist bicycle rental service.

We offer you to rent our bikes for the time of a trip, in the authorized zone indicated in blue, thanks to our mobile app that you can find on Google's Play Store and Apple’s App Store.

You can find our bikes at the various stations indicated by a circle on the app, present in the Auxerre area.

💰A pre-authorization of €15 will be requested at the start of each trip and returned at the end. More information -> Supported means of payment 

👤 You can rent only 1 bike per trip with your Auxerre account.

🚴‍♀️ To start a ride, nothing could be simpler: At the station you need to scan the QR code of the last parked bike (opposite the pay station) to start the ride and press the left brake to release it. More information -> Start my trip

🚨It is forbidden to take a bike in the middle of the queue🚨

🏁 To complete your trip, connect your bike to the last parked bike using the magnets on your bike's handlebars and rear wheel. More information -> End my trip

🚧 Is the first bike not working? You can report it (if the bike has not yet been detected as broken down) in the app via "?". The app will suggest that you drop it off in the virtual maintenance area at the end of the station, so that you can pick up the next bike. More information -> My bike does not work or is discharged 

❓ If you encounter any difficulties with the app, please don't hesitate to contact us via our Live Chat in the app or by phone on [phone] or by mail  [e-mail]